You can contact us by:

• E- mail: info@caspiummare.com
• mail to the following address: ALTINOVA MAH. BUTTIM IS MERKEZI A-1/NO:76 16250 OSMANGAZI – BURSA / TR

These General Terms and Conditions of Sale govern the offer and sale of products on our web site (www.caspiummare.com) The products purchased on caspiummare.com are directly sold by CASPIUM MARE.

CASPIUM MARE is registered in Turkey. Registered office: Türk Patent, Hipodrom Caddesi No:115 (06560) Yenimahalle / ANKARA

The use and sales carried out on CASPIUM MARE website are settled by the following terms and conditions. By placing an order the user:
Accepts that the customer has read and agrees with the following terms and conditions;
Declares to have at least eighteen (18) year of age and/or over the age of majority in the jurisdiction of residence, and the legal possibility to hire and use own means of payment.
Will not make a fraudulent use of the website, contrary to law or to the good customs.


Ownership Rights

When placing the order, the customer has read the terms and conditions (with attention to conditions about price, name, quantity, color, particularities of products, and cost of services) and accepts them completely.

CASPIUM MARE is the owner of the website. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of CASPIUM MARE.


Accuracy and Content

As a CASPIUM MARE, we offer for sale top-quality products.

Caspiummare.com does not sell flawed products nor products of lower quality as compared to the corresponding standards offered on the market. CASPIUM MARE has taken every care in the preparation of the content of this website, in particular to ensure that prices quoted are correct at time of publishing and all products have been fairly described. Orders will only be accepted if there are no material errors in the description of the goods or their prices as advertised on this website.


Order and Availability

All items are subject to availability. Our system has been designed to only allow you to order products that we have in stock. However, in the event of an error and your desired product not being available, we will inform you by email within 2 days of receipt of your order.

CASPIUM MARE reserves the right to inform the user, within 48 hours (working days) of the order placed, about the unavailability of any product. Further to informing the user about the unavailability, the contract shall be considered as automatically withdrawn for the item unavailable. The cost of the unavailable item will be deducted from the total statement of the used card and the contract will keep being valid for the rest of the order in their normal effect regarding other items being ordered, unless otherwise specified by the user.

Your order is confirmed upon receipt of the email "Order confirmation". The sale will be effective once the order is confirmed by CASPIUM MARE. This confirmation is completed upon sending the email of shipping process which is maximum 2 working days. CASPIUM MARE reserves the right not to confirm an order for any reason (availability of an item, problem concerning the order received, abnormal order, unpredictable problems concerning the delivery or issues concerning a previous order). In this case, CASPIUM MARE will contact the client, please allow a maximum delay of 3 working days once the order is registered and a refund will be made. If we are only able to fulfill part of your order, payment will be taken for your whole order, and on dispatch a full refund for the unavailable goods will be made.


Privacy and Security

CASPIUM MARE requires your personal information to serve you better. The requested information is stored in caspiummare.com and only shared with cargo and logistics companies when necessary. All the information you provide during the membership and shopping process will only be used to ensure that your orders are delivered to you faster and more securely.